Terms & Conditions

TRAINING SERVICES TO BE PROVIDED
The contents of each Thomas Chase Training course are outlined in the Course Descriptions. However,Thomas Chase reserves the right to adjust the syllabus of any course at its sole discretion and without notice.

WARRANTY
Thomas Chase Training has resources and staff with the necessary knowledge, skills, and abilities to provide the training services offered. Notwithstanding, all training services are provided "as-is," without a guarantee or warranty of any kind, either expressed or implied. Thomas Chase Training is not responsible for the performance of any student after attending a course.

LIMITATION OF LIABILITY
Thomas Chase Training shall not be liable for any indirect, special, or consequential damages which may arise from its performance under this agreement.

CLIENT RESPONSIBILITY
The Client is responsible to ensure that

• Learners meet the prerequisites and recommendations as outlined in the Training Course Description.
• Learners attend each training session at the set schedule and participate in training activities as directed by the instructor.
• Learners will make themselves aware of and adhere to the Thomas Chase Training Facility policies related to health, safety, security, and emergencies.
• Learners will not copy, in whole or in part, any copyrighted course material acquired during the course.
• Client cancellations must be received in writing and must be received by Thomas Chase Training no less than two days before the start of the course. The client may substitute a suitably qualified alternate for any student enrolled at any time up to commencement of the course. Registered learners who cancel with less than two days notice, or who fail to attend the course even though registered, will be billed for the full cost of the course.

Thomas Chase Training reserves the right to terminate the training course for any attendee it feels is not fit to attend.

REGISTRATION AND PAYMENT
The price for each Thomas Chase Training course is published on the Thomas Chase Training Web site. Thomas Chase Training reserves the right to change the published training price at its sole discretion, or upon advance notice if costs change significantly at other times.

To register, a signed booking form must be sent to Thomas Chase Training's Training Coordinator.

Payment must be received no less than 7 working days before the scheduled start date of course.

All learners will receive confirmation upon receipt of a signed booking form (e-mail confirmation available upon request).

COURSE CANCELLATIONS
If the number of registered learners is not adequate to justify the cost of presenting the course prior to the scheduled start date, the course will be cancelled and rescheduled at a later date. All registered learners will be notified immediately of any course cancellations. If a course is cancelled by Thomas Chase Training, registered learners will be given the option to register in a future course or to receive a full tuition refund.

If, where notice has not been given but Thomas Chase Training is not able to start or continue a course as scheduled due to illness or unavoidable absence of the Thomas Chase Training instructor, or for any other reason beyond Thomas Chase Training's reasonable control, Thomas Chase Training will attempt to remedy the situation by either rescheduling the course or refunding tuition.